Privacy Policy
Express Translator is committed to protecting your personal information and handling it responsibly. This Privacy Policy outlines how we collect, use, store, and protect your information when you submit a request for quote or place a translation order with us.
1. Information We Collect
We may collect personal information such as:
- Your name, contact details, and email address
- Documents you provide for translation
- Information necessary to prepare a quote or complete your translation request
2. How We Use Your Information
We use your information to:
- Provide translation quotes
- Process translation orders
- Communicate with you about your request
- Deliver your completed translations
3. Sharing Your Information
We work with NAATI-certified translators and trusted partners to complete translation orders. To deliver accurate translations, we may need to share your documents with them.
All NAATI-certified translators follow the AUSIT Code of Ethics, which requires them to maintain strict confidentiality and protect all information and documents they receive.
We do not sell or disclose your information to any third parties for marketing or unrelated purposes.
4. How Long We Keep Your Information
Your information and documents will be securely deleted 30 days after the delivery of your quote or translation order. This includes emails, files, and any supporting materials you provided.
5. Your Rights
You may contact us at any time to:
- Request access to the information we hold about you
- Request correction of inaccurate information
- Request early deletion of your documents
6. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us.